Adriana Linares

PO Box 1316 Winter Park, FL  •  adriana@lawtechpartners.com •  407.583.6811

PROFESSIONAL EXPERIENCE

LawTech Partners, Inc.
Independent Consultant and Training Specialist (March 2004 to Present). Offering legal specific computer training and consulting services as an independent contractor. Services include:

• Conducting in-house and on-site training sessions of office technologies in a one-on-one, group or classroom setting

• Facilitating the creation and development of a new training program and/or training department

• Designing and/or administering new-hire training or orientation sessions

• Providing follow-up floor support and assistance to users with software, templates, macros, and other software issues or customizations

• Conducting technology audit; recommend, implement and support solutions

• Conducting pre-pilot integration testing and provide requisite documentation

• Custom creation of end user guides and manuals

TRAINING MANAGER
Akerman Senterfitt P.A. Orlando, Fl. (July 2003 – February 2004.) Managing varied programs and projects aimed at integrating technology into the business of law through training and education for a firm of 1,000.

• Supervised internal training specialists and external training vendors in the development and delivery of training programs and managed processes associated with multifaceted training activities.

• Supervised the creation, development and enhancement of education and training programs, which included curriculum content and design, updates, new course development, vendor relationship management, research and identification of training trends and vehicles

• Led business-process redesign projects that introduced new methodologies and practices which increased efficiency and output of attorneys and staff by working closely with Practice Group Chairs and Office Administrators

• Served as liaison between IT, HR, Accounting and Marketing and end users to introduce new software’s, processes and procedures

MANAGER OF TRAINING AND TECHNOLOGY DEVELOPMENT
Broad and Cassel, Attorneys at Law, Orlando, Fl. (November 1998 – June 2003)

• Designed, supervised and brokered the delivery of training programs to align learning and training objectives with firm automation and business goals

• Created unique “eXpert Tracks” recognition program which rewards staff by designating Subject Matter Experts in a specific skill sets – “Document eXperts”, “PowerPoint eXperts” and “Document Automation eXperts”

• Introduced and moderated user “Focus Groups” to gather feedback and needs, to promote knowledge sharing and to encourage resource pooling

• Oversaw the daily operations and long-term projects of a multidisciplinary I.T. staff, whose goals were to develop, manage, and analyze technology opportunities to improve business workflow

• Supervised Training Department personnel to ensure a highly motivated and efficient staff which delivers knowledge via instructor-led, CBT and video conference classes

• Managed application development and integration projects including design, application tool selection, testing and coordination with trainers to develop user documentation and training

• Maintained detailed knowledge of firm’s main systems including network and client hardware, software and integrated applications

• Project manager or key player in several major upgrades/migrations including but not limited to WP to Word, GroupWise to Outlook, NT to XP

LEARNING SPECIALIST/TRAINER
Broad and Cassel, Attorneys at Law, Orlando, Fl. (January 1998 - October 1998)

• Hired as first-ever firm trainer; created first firm-wide technology training program

• Designed and implemented training courses and special programs based on needs-assessments

• Developed and delivered end-user system documentation and training materials during sessions, lunch and learns, open-houses and special programs

• Provided technical support through analyzing, diagnosing and troubleshooting software, hardware and network problems

COMPUTER TRAINING SPECIALIST
New Horizons Computer Learning Center, Orlando, Fl. (May 1997 – January 1998)

• Planned and conducted in-center and client-site instructor-led training sessions

• Coordinated the development and delivery of customized training

• Instructed a broad range of software classes intended to enhance computer skills of corporate employees

EDUCATION AND CERTIFICATIONS

• M.A., Corporate Communication and Technology, Rollins College

• B.A., Geography, Stetson University

• Certified Legal Assistant from NALSS

PROFESSIONAL ASSOCIATIONS

• American Bar Association – Active Member of the Law Practice Management Section; section involvement: Technology Core Group and member of the ABA Techshow Planning Board

• Legal Marketing Association – Member

• Toastmasters – Active Members of the Winter Park Toastmasters Club

• Orlando Legal Trainers Association - Member

TECHNICAL SKILLS

• Solid technical knowledge with demonstrated proficiency in many software applications and substantial network knowledge

• Extremely competent with Smartphones, laptops and video conferencing systems

• Representative software expertise includes but not limited to:

Published Articles

• Discover Your RomanTech Side
  TechnoLawyer 2007

• Talk is Cheap: VoIP
  TechnoLawyer 2007

• Me and My Briefcase: Mobile Technology
  TechnoLawyer 2006

• 5 Things Every Attorney Should Know (How to do with their computer)
  The Idaho Advocate 2006

• Technology Rx — Your Ultimate Guide to Improving Your Law Firm's Techno-Health
  TechnoLawyer 2005

• Tech Transformation Bringing a Small Firm into the 21st Century
  Law Office Computing 2005

• Successful Roll-Ins Unifying People, Technology and Tradition LawNet (now ILTA) 2004

• Training Arena: Why Training Matters
  Law Office Computing 2004

Presentations:

• Indiana Solo and Small Firm Conference, Fort Wayne, Indiana, June 2008
  - 20 Critical PC Skills Every Attorney Should Know
  - Better Serve Your Clients and Avoid Malpractice: Information Management That Works

• Central Florida ALA Chapter Luncheon, Orlando, April 2008
  - What's Hot/What's Not - Legal Technology Trends LA's Should Know About

• National Business Institute Seminars, Orlando & Tampa, May 2008
  The Essentials of Law Office Management: Business Skills for Attorney’s
  - Managing Your Team: Key Leadership Lessons
  - Marketing Logistics: Technology Tools and Resources for Lawyers

• American Bar Association, TechShow, Chicago, March 2008
  - The Lawyer's Guide to Managing Client and Case Information with Outlook
  - Pictures ARE Worth a Thousand Words: Visual Communication Tools for Lawyers
  - Outlook Tips and Tricks

• Ohio State Bar - Solo and Small Firm Conference, December 2007
  - Don't Leave Home Without - How To Take Your Office With You
  - Scanning Tips and Tricks
  - Outlook: Managing Client, Contact and Calendar Information

• Central Florida Paralegal Association, December 2007
   - The Paralegals Guide to Outlook

• Volusia County Bar Association, Daytona Beach, November 2007
    - The Lawyers Guide to Outlook

• Young Lawyers Division, ABA, Annual Meeting
   - 60 Legal Sites in 60 Minutes - Internet Resources for Lawyers

• American Bar Association, TechShow, Chicago, March 2007
  - The Lawyers Mobile Office
  - Outlook for Lawyers

• Association of Legal Administrators, Webinar, March 2007
  - Can The Internet Really Provide Free Phone Service

• Mississippi State Bar Technology Conference, November 2006
  - The Wireless Office

• Pacific Legal Technology Conference, Vancouver, October 2006
  - The Small Law Office

• New Orleans New Law: A Technology Revival, May 2006
  - Improving Your Outlook

• ABA TechShow, Chicago, 2006
  - Managing Microsoft: Word Challenges (and Solutions for Them)
  - Advanced Word Processing Skills for Support Staff (& Lawyers too)

• LegalTech West, Los Angeles, 2005
  - The Document-Centric Environment: More than Simple Word Processing
  - Techno Meltdown: Disaster Survival and Planning for the Small Firm Lawyer

• ABA TechShow, Chicago, 2005
  - Technologies to Jump Start Your Law Practice
  - Best Practices: Applying the Lessons of TECHSHOW

• Rollins College, Winter Park, March 2005, Saturday Seminar on International Business
  - Training Lawyers to Use Technology

• ABA TechShow, Chicago, 2004
  - Managing Client's Technology Expectations
  - Effective Training Alternatives

• LegalTech, New York City, 2003
  - Gaining Control of Your Inbox
  - Integrate or Separate? Document Management and Case Management Systems

• LawNet Inc., Education Conference, Boca Raton, 2003
  - How E-learning Can Solve Your Training Challenges

• LawNet Inc., Nationally Broadcast Webinar, 2003
  - Skills Assessment: A Law Firms Story

• American Bar Association’s TechShow, Chicago, 2003
  - Are Clients Driving Your I.T. Strategy?
  - Luring Them In: Killer Training Strategies

• LegalTech, New York City, 2002
  - The New Money Machine: Wringing Profits Out of Technology Systems
  - The Technology Manifesto: Building, Using and Maintaining a Technology Relationship with Your Client